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FAQs

If you have a question that we don’t answer below please give us a call or drop us an email. You’ll find all our contact information right here.

Will this work in any vehicle?

The Skymeter will work in most vehicles manufactured after 1996.

When is this coming to my city or region?

PayBySky is being launched in cities as soon as we can attach to the cities payment and enforcement systems.  Please register your interest on the Contact page so that we can let you know in advance when we plan on servicing your area.

How do I pay for PayBySky?

Payment for the monthly fee can be paid for through your wireless bill.  Payment for parking transactions are made through a pre-setup account.  You can log onto MyPayBySky to arrange or change your payment preferences.

Can I change plans or cancel at any time?

You can change plans at any time by logging onto MyPayBySky or by contacting the provider who you are paying your monthly and parking fees through.

Are there additional costs?

The plan that you chose has a base parking service provided.  There are additional functions that can be contracted or additional fees.  Please see the Additional Features page for more information.

What if PayBySky starts charging for parking, but I do not want to be charged?

You have 3 minutes to indicate to the PayBySky system that you do not want to pay for parking.  You must interact with the LCD panel to stop any payment that is being processed.  If you indicate that you are terminating payment, you must be aware of the area you are in and the possibility of getting a parking ticket.

Contact Us!

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Location

34 King St E, Suite 1000, 10th Fl.
Toronto, Ontario
CANADA  M5C 2X8
Phone: +1.888.237.7077

Email: contact@paybysky.com